Shipping & Return Policy
We use the following carriers to deliver our orders: USPS, UPS
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on a flat rate for your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
RETURNS, REFUNDS AND EXCHANGES
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Tweezers are all handmade and sweet spots and pressure points might be slightly different of what you ordered before, but they all 100% tested by Kate and approved to be sent. To be eligible for return your video must show that tweezer is missing lashes. Your must return the item within 30 days of your purchase. Please email firstname.lastname@example.org
Some items cannot be returned if they are opened or used, example can be adhesive.